If you didn’t make quota, own it.
If you lost the deal, own it.
If the customer is threatening to leave over price, own it.
It you missed your forecast, own it.
If the competition is creeping into the account, own it.
If your pipeline isn’t big enough, own it.
If you don’t understand your customer’s business very well, own it.
If you don’t know the product, own it.
If you’re not asking enough questions, own it.
If you don’t have the business acumen you need, own it.
If you didn’t make enough calls today, yesterday or all of last week, own it.
If you didn’t follow up on the leads fast enough, own it.
If you’ve failed, messed up, are struggling or still learning, own it.
Ya see, when we own something, we take accountability for it. We commit to improvement. When we own it, we do our best to make sure it doesn’t happen again. When we own it, we learn from our mistakes. When we own it, we embrace it as a challenge, not a problem. When we own it, we’re open to coaching, criticism and feedback. When we don’t own it, we’re not open to anything!.
When we don’t own it, we’re not growing and when were not growing we’re going no where — in a hurry!