Listening IS NOT The Most Important Sales Skill

I often hear people say; God gave us two ears and one mouth for a reason. This fun little phrase is used to argue the point that salespeople need to listen more and talk less. I get the point, but it’s not accurate from my perspective. What it really should suggest is that people should tell less, not talk less.  Telling is very different than talking. Talking is the act of saying words, communicating via one’s

Coaching Salespeople Increases Sales

The results are in. Sales coaching makes a difference in quota attainment. When people are coached, they are more likely to exceed quota by more than 10%. We wanted to know if coaching REALLY did make a difference when it comes to quota attainment in sales. Therefore, we surveyed over 100salespeople and sales leaders to find out exactly who’s being coached, what they’re coached on and the impact of coaching. The Sales Coaching and Quota

Closing is NOT a Sales Skill to Be Proud Of

Look, I get it. Closing has been a part of the sales lexicon for decades, shoot maybe even centuries. But, just because it’s been around for a while, doesn’t mean it’s accurate or valid. Here’s the deal. Closing isn’t something you do to someone. I argue in this video, that if you’re a closer, you’re a bad salesperson and I offer a rather compelling argument why. Can you close, without closing? Don’t pride yourself on closing,

Sales MYTH Busted – Extrovert vs Introvert

There is a myth in sales that says salespeople need to be extroverts, to be gregarious and outgoing to be successful. Well, I call bullshit. Your personality has little to do with how well you sell. In this LinkedIn video, I break down why that’s the case and what really matters.   Selling has nothing to do with being an extrovert and everything to do with being able to solve problems. For more LinkedIn videos

Listen Up, Sales!

Lately, I’ve noticed somewhat of an unfortunate pattern taking hold in sales. Scratch that, the use of “lately” is misleading; the trend has been more or less obvious for years. Here’s the thing: salespeople don’t listen to learn. Say what?! Here, I’ll repeat myself – all while looking at YOU, sales pro: you’re not listening to your prospect to learn. Instead, you’re listening to sell. You’re listening to hear your prospects utter what you think

Sales Is A Giving Profession

Sales is about giving. It’s not about your quota. It’s not about getting to the close. It’s not about Presidents Club. It’s not about the upsell. It’s not about being on the leaderboard. It’s not about bringing a deal in by the end of the quarter. It’s not about conversion rates or leads. Sales is about giving your buyers, prospects, and customers a way to get to a better place tomorrow than they are today. If

Who Are You?

Yes, I know. You’re a sales guy or gal. But who are you? When you attach your name to a salesperson or sales leader, or accountant, or teacher, or plumber or whatever, how does that change the moniker? How is (insert your name) the salesperson different than all the other salespeople out there? What does your name add to the simple and faceless moniker of salesperson? Too often we let the title tell our story.

Sales Training Videos

Ok, they’re not exactly sales training videos, but they offer a shit load of value in helping you selling and grow your career. I’ve been posting sales videos to Linkedin over the past 3 months and they are pure fire, if I do say so myself. I cover topics ranging from motivation to question asking. I cover all types of challenges and issues sales people struggle with. I created a #hashtag so you can easily

The 8 Questions Every Sales Manager Needs To Ask In A Deal Review

It’s a sales manager’s job to know whether or not a salesperson is going to make quota or not and part of the process is understanding what deals are real and will close, and which won’t. Deal reviews are the critical tool for sales managers to determine the probability of a salesperson is going to be successful or not in making quota. Unfortunately, deal reviews can be all over the place. We’ve all sat through

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Keenan’s take on your questions

In this weekly video series Keenan himself takes all the questions that you guys ask and breaks them down into what they really mean to him.

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